Terms of service
1. Orders & Fulfillment
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All items are made to order through our trusted print partners.
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Orders begin processing once payment is confirmed.
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Production usually takes 2–7 business days before shipping.
2. Shipping
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Delivery times vary depending on location (see our Shipping Policy).
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Shipping delays may occur due to customs, weather, or postal issues — these are outside of our control.
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Buyers are responsible for providing accurate shipping details at checkout. We cannot refund or replace items shipped to the wrong address.
3. Returns & Exchanges
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Because items are custom made, we do not accept returns or exchanges for buyer’s remorse (e.g. wrong size, color, or change of mind).
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If your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery with clear photos, and we’ll arrange a replacement or refund (see our Return and refund policy).
4. Cancellations
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Orders may be canceled before entering into production (arounf 12 hours of the purchase) . After production starts, cancellations are no longer possible.
5. Intellectual Property
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All product designs are original and owned by this store. Unauthorized use or reproduction is prohibited.
6. Limitation of Liability
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We are not liable for delays, damages, or losses caused by third-party shipping providers. But will do our best to help in any delay issues and offer a refund/reshipment in case of a damaged product.
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By purchasing from our store, you agree to these terms and acknowledge that final product colors may vary slightly due to screen differences.
7. Contact Us
- For any questions about these Terms, please reach out via our Contact Page or email us directly to stargift.giftstore@gmail.com.
Thank you for the support!
We’re a small brand powered by print-on-demand partners. Thanks for supporting slow, sustainable, made-to-order products!